Data Security

1eo Privacy Policy — Your Information Is Safe With Us

This section transparently outlines the policies 1eo follows when collecting, storing, and using your personal information.

Last Updated: January 2026
Data Collection & Storage

Your name, email, and payment details are collected solely for the purpose of providing our services, and are kept secure on encrypted servers.

SSL Encryption

All data transfers on the 1eo platform are secured using SSL/TLS protocols, preventing any third party from intercepting your information.

Personal Controls

You may view, correct, or request deletion of your stored information at any time.

Cookie Policy

Cookies are used to improve our services. Non-essential cookies are not activated without your consent.

Data Sharing Policy

Your information is never sold to advertisers or third parties. Data may only be shared with authorities when required by law.

Marketing Opt-Out

You can unsubscribe from promotional emails or notifications at any time.

1 Introduction

1eo (https://1eo.fun) places the highest importance on its users' privacy. This Privacy Policy ("Policy") explains how 1eo collects your personal information, the purposes for which it is used, who it may be shared with, and how it is kept secure.

By using the 1eo platform, you agree to this Privacy Policy. If you do not agree with this Policy, we ask that you refrain from using our platform. This Policy has been written in Bengali for Bangladeshi users; however, in the event of any legal dispute, the English version shall prevail.

This Privacy Policy was last updated in January 2026. Any future changes will be published on this page with a revised date.

2 What Information We Collect

1eo only collects information necessary for delivering and improving its services. No unnecessary or excessive data is collected. A detailed breakdown of the information gathered is provided below:

Data Type Example Purpose of Collection
Identity Information Name, date of birth, national ID number KYC Verification & Age Confirmation
Contact Information Email address, mobile number Account Communication & Notifications
Payment Information Mobile Banking/Nagad number, transaction ID Deposit & Withdrawal Processing
Device Information IP address, browser type, device model Security & Fraud Prevention
Gaming Data Game history, bet amounts, win/loss records Service Improvement & Responsible Gaming
Cookies & Browsing Data Session data, page visits, click patterns User Experience Improvement

In addition to the information you provide directly at registration, certain data is collected automatically while you use the platform — such as your IP address, login time, and location.

Full payment card or bank account details are not stored on 1eo servers. All payment processing is handled exclusively through secure third-party gateways.

3 How We Use Your Information

1eo uses collected information solely for specific and legitimate purposes. Data is never used in any way that violates your privacy. The primary use cases are:

  • Account Management: Account registration, login verification, and account security.
  • Payment Processing: Processing incoming deposits and outgoing withdrawals.
  • Customer Support: Addressing your questions, complaints, and support requests.
  • Fraud Prevention: Detecting unusual activity and keeping your account secure.
  • Legal Obligation: Meeting regulatory requirements and implementing AML policies.
  • Service Improvement: Improving platform functionality and user experience.
  • Responsible Gaming: Identifying problematic gaming patterns and providing timely support.
  • Promotional Communications: Sending you offers and bonus information with your consent.

1eo never uses your information for advertising purposes without your explicit consent.

4 Data Sharing Policy

1eo does not sell your personal information to advertisers, data brokers, or third parties. However, in limited circumstances, information may be shared with specific third parties:

  • Payment Provider: Necessary information is shared with Mobile Banking, Nagad, or other approved payment gateways to process transactions.
  • Technology Partners: Hosting, analytics, and cybersecurity providers may only access data within the scope of their contracted services.
  • Game Provider: Limited data necessary for game operation may be shared with licensed game providers.
  • Legal Authorities: Information may be disclosed in response to court orders, regulatory requests, or criminal investigations.
  • Business Transfers: In the event of a business merger or acquisition, data may be transferred to the new owner, provided the same privacy policy is maintained.

A Data Processing Agreement (DPA) is in place with every third-party partner, ensuring they protect your data in accordance with 1eo's standards.

5 Data Protection Measures

1eo has implemented industry-standard technical and organizational measures to protect your information. The key elements of our security infrastructure are:

  • 256-bit SSL/TLS Encryption: All data transmissions are encrypted.
  • AES-256 Encryption: Sensitive data is stored in encrypted form.
  • Two-Factor Authentication (2FA): An additional layer of security for account login.
  • Firewall & DDoS Protection: Active monitoring to prevent unauthorized access.
  • Regular Security Audits: Penetration testing conducted by third-party security specialists.
  • Access Control: Only authorized personnel have access to specific data.

No method of transmission over the internet is 100% secure. However, 1eo is committed to maintaining the highest security standards. In the event of a detected data breach, we will promptly notify affected users.

6 Cookies & Tracking Technologies

1eo uses cookies on its platform. Cookies are small text files stored in your browser that help enhance your browsing experience.

Types of cookies we use:

  • Essential Cookies: Required to maintain login sessions and ensure platform security. Without these, the platform will not function properly.
  • Functional Cookies: To remember your preferences such as language and theme settings.
  • Analytics Cookies: To analyze which pages are used most — with your consent.
  • Marketing Cookies: To show you relevant promotions — only with your consent.

You can manage or delete cookies at any time through your browser settings. Please note that disabling certain cookies may limit some features of the platform.

7 Data Retention Period

1eo retains your data for as long as necessary. All information is maintained while your account remains active. Even after account closure, certain data may be retained for a specified period due to legal obligations:

  • Financial transaction records: minimum 5 years (As per AML regulations).
  • KYC documents: after account closure 5 years
  • Gaming History: 2 years
  • Customer Support Conversations: 1 year
  • Marketing data: deleted upon unsubscription.

Once the retention period expires, your data will be securely deleted or anonymized.

8 Your Rights

Every registered user at 1eo has the following rights regarding their personal information:

Right to Access Your Data

You have the right to know and access what information we hold about you.

Right to Rectification

You can request that any incorrect or incomplete information be corrected.

Right to Erasure

You may request deletion of your data where there is no legal obligation to retain it.

Right to Restrict Processing

You can request that we restrict the use of your data for specific purposes.

Right to Data Portability

You have the right to receive your data in a machine-readable format.

Right to Object

You can object to the use of your data for marketing or profiling purposes.

To exercise these rights, please contact our support team. We will respond to your request within 30 days.

9 Protection of Minors' Data

The 1eo platform is strictly prohibited for anyone under the age of 18. We do not knowingly collect information from minors. If we have reason to suspect that a minor's information has been collected, we will immediately close the relevant account and delete all associated data.

If you become aware that a minor has registered on 1eo under your identity or on their own, please contact our support team immediately.

The age verification process ensures that only adults can access the 1eo platform.

10 Changes to the Privacy Policy

1eo may update this Privacy Policy from time to time. In the event of any significant changes, we will:

  • We will publish an updated "Last Updated" date at the top of this page.
  • We will send a notification to your registered email address.
  • A clear notice will be displayed on the platform.

Changes

Continued use of the platform after any changes will be considered acceptance of the updated policy. If you do not agree with the new policy, you may request that your account be closed.

11 Contact

If you have any questions, complaints, or requests regarding this Privacy Policy, please get in touch with us:

  • Email: [email protected]
  • Support: Platform live chat support (available 24/7)
  • Response Time: Typically within 24–48 hours

Your privacy is our top priority. We will respond to any concerns promptly and with care.

Full Control Over Your Data at 1eo

You may request to access, correct, or delete your personal information at any time.

View Data

View Your Stored Information at Any Time

Data Correction

Request Correction of Inaccurate Data

Delete Data

Delete Data Within Legal Limits

Request Data

Receive Your Data in a Portable Format

Your Privacy Is Protected

Play Safe — Your Data is Always Protected at 1eo

Read the 1eo Privacy Policy? Go ahead and register with confidence — join Bangladesh's leading online gaming platform.

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